Privacy policy

Welcome to Blyth

Welcome to Blyth! We’re building a trusted marketplace that makes it easy for neighbors to connect with reliable local helpers.

Your privacy matters to us. This Privacy Policy explains what information we collect, why we collect it, how we protect it, and the choices you have over your information.

By using Blyth, you’re trusting us with your information, and we take that responsibility seriously. We aim to collect only what we need to provide the service, keep your information secure, and be clear about how it is used.

Data We Collect

We collect the information you give us directly — name, date of birth, email, phone number, listings, messages, and reviews. If you become a helper, we also collect a government ID photo, a selfie, and your bank account and routing number to verify your identity and pay you out; helpers verifying as a business additionally submit a business registration number and EIN. We collect your approximate location to show you listings nearby, along with basic usage data to keep the app running smoothly.

How We Use It

Your data is used to operate the marketplace: matching neighbors and helpers, processing orders, confirming you meet our minimum age requirement, verifying helper and business identity, paying out helper earnings, showing nearby listings, and providing support.

How We Protect It

Messages, bank details, and verification records are encrypted both in transit and in our database. Access to that information is limited to what you need to see yourself, or to what our team needs to investigate a report or dispute you or someone else raised.

Sharing

We share the minimum information necessary between a neighbor and helper to complete an order — for example, your name and delivery details. We don’t sell your personal data to third parties.

Your Rights

You can review, update, or delete your personal information at any time from Account Settings, or by contacting support. Deleting your account removes your personal details and verification records. Order and review history tied to other users is retained in de-identified form, since it may still matter to the other party or be needed for legal or dispute purposes.